Support

Warranties

Warranties

Software

All DCCS Systems include One (1) Year of DCCS Software Support. This service is comprised of technical support and new software enhancements. (1) Software Support subscribers have access to DCCS Help Desk (2) Includes unlimited calls to support services (3) Emergency beeper service, (4) Modem-dial in support, (5) Hardware trouble-shooting.

Computers

All DCCS Systems include a Dell, Type 3, Next Business Day, On-Site, 3-Year warranty from Dell. Other Dell warranty options and service plans are available at additional costs.

Hardware Peripherals

Unique DCCS Swap-Out Service applies to all DCCS Systems peripheral hardware for a period of Ninety (90) Days from Shipment. You may elect to extend coverage. Once a part is determined defective, DCCS will ship a replacement part to the Customer. Upon expiration of DCCS swap out service, components will be covered under the individual manufacturers depot repair warranty.