Sales Reports

Sales Journal by Store - Incoming / Outgoing
The Sales Journal reports are used to track the revenue for each store.  All the incoming and outgoing Sales Journals of each type are formatted identically.The difference between the two journals is that incoming Sales Journal is based on when the orders are written/updated, while the outgoing Sales Journal is based on when the orders are picked up.

Sales Journal by Store – by Product
This report provides a detailed list of all the products listed on each ticket within the date range selected. It does not include Discounts, Coupons, and Taxes.  These items are not included because they are related to the ticket not to the ticket details.
A summary of the store totals are provided at the end of each stores subtotals.  A grand total for all stores can be found on the last page of the report if the report is run for multiple stores.

Sales Journal by Store - By Ticket
This report provides a list of all tickets for the period specified.
A summary of the store totals are provided at the end of each stores subtotals.  A grand total for all stores can be found on the last page of the report if the report is run for multiple stores.

Sales Journal by Cash
The Sales Journal by Cash report will return a summary of all the transactions on the system that involved some type of payment. It could be pickups or pre-paid transactions (including A/R).  This report does not take into account any drawer adjustments.

Sales Journal by Employee
Benchmark the productivity of employees marking in garments – This report calculates by category the number of tickets written and the number of pieces marked in by employee.  The report then sums up the numbers.  This information can be used as criteria for judging the productivity of employees.

Consistent Pricing – Checking the percentage of upcharges by employee can be a sign of consistent pricing.

Cash Drawer Reports

Audit Trail
The Audit Trail is similar to a "Z tape" on a stand cash register. The Audit Trail is a log of all the cash, charge and cash equivalent transactions between two "open/close" of the drawer. The Audit Trail is not related to a store but to a drawer. One drawer can handle multiple stores; so multiple store transactions could be in one audit report.

Account Reports

Account Detailed Listing
This report will return a list of all or part of the customer database that includes name, address and telephone number, but also the last employee who modified the account, the date the account was added, the type of the account (Cash or Charge), etc.

Account Short Listing
This report will return a list of all or part of the customer database that includes name, address and telephone number.

Cash Credit Listing
The Cash Credit Listing provides a list of all the customers with Cash Credits issued to their accounts.

Credit Card Listing
This report returns a list of all the customers with credit cards on file, either these cards are active or inactive. The expiration date of the credit cards will show on this report also.

Route Listing
The Account Route Listing report shows the email address of the customer and its Delivery status (Regular/On Call).

Ticket Reports

Aged Ticket Report
This report will show you who of your customers are using your store as their clothes closet, and how much would you earn if they came in and picked them up.

Coupon & Discounts
This report will provide a list of all the coupons and/or discounts given out on a specific date range during ticket writing and pickup.

Void Tickets Report
This report returns a list of all the tickets voided on a specified date range. This report can be narrowed by void reason. It will show who voided the ticket and if it was cross-referenced to another. The Void Ticket report also shows the adjustment reason if the cash drawer was adjusted when voiding the ticket.

List Tickets in System
List Tickets in System is one of the most useful reports in the system. As its name states, it will return a list of all the tickets in the system for a particular date range, group of customers, or range of tickets.  It will also return (if the user wants it), tickets that are already picked up, ticket notes, ticket details, and edited tickets. This is the report that will display the locations of all the tickets in the store. It can be used as a backup in case of a power failure.

Perpetual Inventory Report
This report shows the value of all the orders in your store based on a cut-off date.

List Price Later Tickets
This report returns a list of all tickets with “Price Later” items on them.

Stubs without Tickets Report
This report will help the DCCS Autostub users to track stubs that are not marked in yet.

Stubs vs. Ticket Pieces
This report returns differences found between the number of pieces included in a stub vs. the number of pieces that are included on the actual ticket.

Track Product
The Track Product Report is most commonly used to research missing garments.  The report will generate a list of all tickets written with products meeting the criteria selected.

Delivery Reports

List Tickets Delivered
The List Tickets Delivered Report is often referred to as the Delivery Manifest. This report lists all tickets scanned out for delivery in order by Route/Day/Stop. This report is used to keep track of the orders as they are delivered. Any balances owed for cash delivery customers will also be listed on this report.

Scheduled Tickets Delivered Report
The Schedule Delivery Report lists all tickets for customers assigned to a route that are scheduled to be ready on a certain date. The report is used to ensure that all outgoing orders are ready and available for loading on the delivery truck.

A/R Reports

Aging Summary
The A/R aging summary report breaks down what your customers owe so that you can see how much is currently due, or how much is overdue.

A/R Transaction List
This report lists all the customer-related transactions (tickets, customer payments, etc.) that occurred within a period of time. The report defaults the date to today’s date, but you can change the period covered by choosing a different date range from the Dates calendar.

Outside Process Reports

Garments Out of Store Report
This report will list all the tickets that are currently out of the store on an Outside Process.

Garments Back but not Picked up Report
This report will return all the tickets that have been marked as returned from Outside Processing but haven't been picked up yet.

Valet Reports

Tickets by Master Account
The Tickets by Master Account report lists all the tickets written for a master or batch valet account and summarizes them at the end of the report. The report can be generated either by a range of dates or by batch number (if using batch valet). This report can be presented as an invoice to those customers that require only one invoice for different transactions, like a hotel.

Production Reports

Overdue Production Report
This report lists those orders, which are supposed to be ready on a certain date in order to make sure they have been processed.

Production Preview Report
This report lists the volume and variety of work that is due on a given day, so you can plan for the staff and resources you will need.

Miscellaneous Reports

Employee Listing
It returns a list of all the employees saved in the system. It displays the employee name, the employee number, address and the employee’s security options.

Price Listing
It prints a list of all of your products and their prices.  It can be just the item and its price or it can be more detailed (it will show all the settings for each product). In addition to this, the report can return all colors, fabrics, etc.).

Auto Balance Report
This report is based on the following equation: 
New Inventory = Old Inventory + Sales (TW) – Pickups.
The report displays the inventory figures that result after the Reorg (Backup) calculates the new inventory based on the previous equation.

Time Card Report
This reports shows the number of hours that one or all of the employees worked on a specified time period (usually a week).  The report summarizes all the hours worked by the employees on a daily basis, and then it gives a total for the date frame previously selected.

Customer Flow
The traffic at your store is displayed on this report. The report gives you a graphic of how many tickets/stubs were written or picked up by 1hour intervals. This way it’s easy to figure out your busiest hours and to plan accordingly.

Manufacturer Audit report
If the system is setup to allow addition of Manufacturers during ticket writing, this reports shows what the employees added.

Credit Card Reports

Rejected Credit Cards
This report lists all the status of the credit card transactions that were sent for settlement. When the settlement credit card batch is sent, the bank sends back a code that will tell the software if the transactions were approved or if they were rejected. The report shows the status of the credit card transactions that were transferred to PPI for settlement.

Batch card by Authorization Date
There is an option within the DCCS software that allows the Reorg (Backup) to transfer all the credit card transactions during the Reorg process. This report shows the results of this transfer. It is most used for customers with SOF credit cards.

A/R Batch Card by Authorization Date
When the A/R balance of an account is paid with a SOF credit card, the Reorg moves the A/R balance to the credit card on file, and then the system transfers the info to PPI to settle the payment. This report gives the result of all the process of transferring A/R balances to credit card saved on file.

Marketing Reports

Mailing Labels
This report will allow the user to sort through all the accounts and print standard mailing labels (or a report) for new customers, lost customers, or big spenders. This report is a very powerful marketing tool that will allow you to target your market in a more efficient and productive way. Who has not been at the store for a while? Who are new customers? Who are your best spenders? Answer all these questions fast and accurate utilizing this report.

Sales Reporting
This report will give you information about your customers spending habits. The report sorts through all the accounts and returns selected customers that comply with specific sales criteria. Who has spent more than ‘x’ dollars on Dry Cleaning? Who are the top 15 spenders on Laundry? Who are on the top 10% of Dry Cleaning sales? Who are the top 10% spenders on Dry Cleaning AND Laundry? Answer all these questions fast and accurate utilizing this report.

RFM Scores
RFM is a combination of three metrics used for measuring the value of a customer in three ways:
"R" – (Recency) Represents the number of days since the customer last did business with you.
"F" – (Frequency) Represents the number of times the customer did business with you.
"M" – (Monetary) Represents the total value (usually total sales) the customer created by doing that business.
The RFM Scores report allows you to identify customers at risk (those whose RFM score has dropped), and customers of value (those whose RFM score have increased).  This information allows you to target customers for efforts such as customer retention, and customer rewards.

Location Reports

List Tickets Locations
When using the Location package, this report will show all the information pertaining to the location of a ticket inside the store. It also displays the history of the ticket from the moment it is located to the moment that it's picked up. This includes location changes and viewing the ticket at the pickup screen.

Location Reports

Inventory Report
The Inventory report consists of three reports. All of them are part of the Inventory Reconciliation process. These reports can be generated one by one or they can be generated at the same time.

The first report is called “Matched Tickets”. This report provides a listing of all the tickets that were entered into your inventory and should be included in your inventory.

The second report is called “Inventory Entries Not Found”. This report provides a listing of all tickets that you entered as part of inventory, but have been removed from the perpetual inventory (examples - picked up or delivered orders inadvertently left in the store).

The third report is the “Missing Tickets”. This report provides a listing of all the tickets that were not entered into the inventory, but should be included (examples - stolen tickets, misplaced tickets).